Services

Hephzi has well trained and efficient service Engineers and Technicians to offer quality and safe maintenance of elevators and Escalators at the shortest down time. Hephzi believes in timely service for break down calls within 2 to 3 working hours.
Hephzi has laid down a precise monthly service chart to ensure proper checking and lubrication of the elevator system as part of preventive maintenance. The regular inspection conducted during the service will ensure proper forecast of elevator components that are required to be replaced to avoid break downs.
The company maintains the inventory of all the spare parts required as replacement for the elevators and Escalators to avoid any delay in attending to the break down.
Hephzi undertakes modernizations of elevators by changing the components to adopt latest technology and ensure safe and smooth functioning of the elevators.
Hephzi’s service network covers all markets in which it is present, and as a leading Manufacturer it has the scale and capacity ensure fast, safe and reliable mobility 24 hours day.

Over half of Hephzi’s 200 employees work exclusively in service, carrying out preventative maintenance, troubleshooting and repairs on installations. In certain markets, the Hephzi’s Customer Score Card provides full transparency with dynamic reports of maintenance activity.
Our network of service technicians can take care of your equipment wherever it is located. Our dedicated call-centre personnel respond quickly to calls and our technicians are trained to eliminate problems the moment they attend the call.
We can often identify and remove potential problems proactively before service is interrupted.
The availability and fast delivery of spare parts for all types of equipment means you can concentrate on your business while we take care of your elevators and escalators.
Our service technicians use Fast Link digital assistance to stay in touch with our call centres and to order parts, which means they have more time in the field to focus on your needs.

We can often identify and remove potential problems before service is interrupted.
The availability and fast delivery of spare parts for all types of equipment means you can concentrate on your business while we take care of your elevators and escalators.
Our service technicians use Fast Link digital assistance to stay in touch with our call centers and to order parts, which means they have more time in the field to focus on your needs.